Support
At UN Technologies, we offer scalable, real-time chat support solutions tailored to your business needs. From fast resolutions to personalized service, our teams ensure every customer gets the help they need—instantly.
Support That Matters
We provide real-time assistance to ensure your customers are heard, supported, and satisfied with every interaction—through scalable chat solutions that improve loyalty, trust, and overall service quality.
We combine trained agents and smart systems to deliver fast resolutions, meaningful engagement, and seamless service around the clock—helping your business meet expectations and exceed them consistently.
Support That Performs
Our chat support teams are built to respond instantly, assist effectively, and represent your brand with care—ensuring that every customer feels valued and every issue finds a resolution.
We tailor support experiences to match your business goals, using data-driven insights and trained professionals to drive satisfaction, reduce churn, and maintain a consistent standard of excellence.
Services
Retention Support
Strengthen customer relationships with proactive outreach, personalized engagement, and loyalty-building strategies designed to reduce churn and increase lifetime value.
Feedback Handling
Collect, analyze, and act on customer feedback to identify pain points, improve service quality, and build trust through transparent, responsive interactions.
Issue Resolution
Resolve customer complaints, inquiries, and challenges quickly with clear processes and proactive communication—minimizing friction and enhancing satisfaction.
Multichannel Support
Engage customers across email, social media, chat, and web to ensure consistent, responsive service wherever they reach out—driving loyalty across touchpoints.
Customer Onboarding
Guide new customers through product setup, services, or systems with personalized support that builds confidence, reduces confusion, and increases retention from the start.
Live Assistance
Provide real-time, human-led interaction for customers who need immediate guidance, product help, or complaint resolution—boosting satisfaction and trust with every conversation.
Help Desk
Deliver structured, ticket-based technical or general support with consistent issue tracking, timely resolution, and a dedicated team focused on customer experience excellence.
Chat Support
Offer instant, 24/7 responses with live chat agents trained to resolve queries efficiently, improve user satisfaction, and maintain seamless engagement across digital platforms.